Service Request Ticket - # 65803

Service Request Information

CONTACT Name Tierney, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2017 11:38 AM
Department Facilities Services Phone 88087
Location Email tierneyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20170465[Edit Inv] (opens in a new window) Bldg/Room PP
Service Tag Description AXIS M3105-LVE 1080p Outdoor Camera #0868001
Serial No. ACCC8E927315 Location Ext North
TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 22, 2018 03:11 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 23, 2018 12:23 PM 
They wanted Pelco on their cell phones.  I am 
sending Paul their MAC addreses so we can static 
them and go through the firewall.
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John Rushing Jan 16, 2018 07:48 AM 
Paul and I installed the two exterior cameras last 
week and I am meeting her on 1/16/2018 to install 
DS ControlPoint.
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John Rushing Dec 05, 2017 04:17 PM 
The 2 interior cameras have been installed.
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Emily Griner Nov 29, 2017 11:38 AM 
NEW EQUIP SETUP: Deliver 4 network surveillance cameras W#20170462[Edit Inv] 
W#20170463[Edit Inv] W#20170464[Edit Inv] W#20170465[Edit Inv] to Physical Plant. Laura Tierney 
is primary contact with Michael Smith as the secondary contact. The final 
locations of cameras should be updated in inventory system once they 
have been installed. Telecom will need to be notified about billing the 
Pelco licenses. Order placed on inventory shelf.
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