Service Request Ticket - # 65812

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2017 10:30 AM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141289[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0NSF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D0:2B:8F


Wireless NIC B8:09:8A:DA:59:A1


Bluetooth NIC B8:09:8A:DA:59:A2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 30, 2017 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 30, 2017 12:56 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Nov 30, 2017 10:30 AM 
Greetings,
I appreciate the help getting connected with the
printers on this floor, but I now seem to be
unable to access my files, either on this computer
or on the H drive.  There had been an icon for my
"kirbyk" folder on the desktop, but that has
disappeared.  I'm pretty sure that if I were more
able to poke around I'd find all of that, but at
the moment I'm lost.  Please let me know if you
can offer me any help. 
UCS ServiceRequest
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