Service Request Ticket - # 65833

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2017 09:59 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130049[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B000619 Location PDR

Model ColorQube 8880 Hostname hlalcove.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.40 Metered Code: 6597 RMA 1/7/15 old serial#XFL134051 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:9E:6B

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Dec 04, 2017 01:28 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Dec 04, 2017 01:28 PM 
Bradley rebooted the machine and it started 
responding again.
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Brighton Bohnenkamp Dec 04, 2017 09:59 AM 
Contact Info: Marnisha Folks, 88418
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Public
Brighton Bohnenkamp Dec 04, 2017 09:59 AM 
When loading paper and ink the printer was un 
responsive not saying "paper tray two open": or 
anything like that, she said its not lit up but 
says "ready to print"
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