Service Request Ticket - # 65839

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2017 04:03 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130044[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008185 Location PDR

Model ColorQube 8870 Hostname hlref1.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.43 Metered Code: 5279 RMA:(8870) XFL134161(5/31/16) Meter Code:9394 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:32:FA

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Dec 12, 2017 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Dec 12, 2017 10:13 AM 
This has been installed and fixed.
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Shandelle Plasker Dec 08, 2017 12:18 PM 
This has been fixed. Waiting for it to cool down 
then I will put it back into the library.
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Shandelle Plasker Dec 04, 2017 04:03 PM 
The printer started printing blurry again. 
Meaning the part that the technician installed 
was not the issue.

I have a loaner in place and have called this 
issue in.

Ref#22126443
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