Service Request Ticket - # 65844

Service Request Information

CONTACT Name Clark, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2017 09:22 AM
Department Registrar’s Office Phone 88187
Location Email clarkaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140482[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 9ZL6L32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. 9zl6l32 Location Inventory desk (Robbie's Station)

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073; DegreeWorks(banner) for RegOffice

Wired NIC 34:E6:D7:36:8F:C0


Wireless NIC 60:57:18:9C:59:64


Bluetooth NIC 60:57:18:9C:59:68

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 05, 2017 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 05, 2017 09:51 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Dec 05, 2017 09:22 AM 
My laptop is no longer charging when I put it in
the docking station. It was giving me error
messages last week when I'd dock it, but it was
charging so I didn't address it. Now it is not
charging at all any more. I appreciate any
assistance you can provide.
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