Service Request Ticket - # 65845

Service Request Information

CONTACT Name Holman-Kidd, Hilary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2017 10:08 AM
Department VP Academic Affairs/Provost Phone 88271
Location Email holmankh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110159[Edit Inv] (opens in a new window) Bldg/Room WEST 110
Service Tag 34NGZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34NGZQ1 Location Bus/Econ Adjuncts, John Hasbrook & Javad Farjami

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Windows 10 Pro, 64 bit Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:6B:A1

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Dec 05, 2017 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Dec 05, 2017 11:04 AM 
Windows updates, Sophos, browsers, flash and java are up to date 
and word is now 2016
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Gino Salazar Dec 05, 2017 10:12 AM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Dec 05, 2017 10:08 AM 
Hello!
We are considering relocating one of our old
student worker computers for an NTT position in
the Business and Economics division. We are
wondering if UCS will cover the updating and
maintenance for 20110159[Edit Inv]. Can you confirm this
will be covered by UCS?
Thanks!
Hilary
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