Service Request Ticket - # 65866

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2017 09:13 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141206[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CT4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. CT4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:69:6E


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public

Entered by Date Memo
Shandelle Plasker Dec 06, 2017 02:38 PM
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Dec 06, 2017 02:38 PM
She changed the default to another machine but 
some programs such as print key takes a while for 
it to updated the new default.
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Yumin Chen Dec 06, 2017 12:53 PM
Task reassigned to Shandelle Pepper.
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Yumin Chen Dec 06, 2017 11:59 AM
Sue said Shandelle was there this morning and will 
working on this.
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Yumin Chen Dec 06, 2017 11:55 AM
Not printing to right printer.

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Yumin Chen Dec 06, 2017 10:26 AM
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Dec 06, 2017 09:13 AM
Sue needs help getting printers added on her 
machine
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