Service Request Ticket - # 65868

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2017 09:46 AM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150664[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RMDJB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RMDJB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop APR2018 SR#67188; PL SQL Developer VISA20170076128;

Wired NIC 18:66:DA:13:CE:8C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Dec 06, 2017 11:39 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Dec 06, 2017 11:39 AM 
Fixed
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Yumin Chen Dec 06, 2017 10:26 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Dec 06, 2017 09:46 AM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Dec 06, 2017 09:46 AM 
Amber needs a driver installed
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