Service Request Ticket - # 65872

Service Request Information

CONTACT Name Burrell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2017 12:52 PM
Department Business/Economics Division Phone 88350
Location Email burrelt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130898[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 43N7V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43N7V12 Location side room

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8F:EA

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 06, 2017 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 06, 2017 02:37 PM 
re-added him to the domain. looks to be all good now.
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Peter Puettmann Dec 06, 2017 02:03 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Dec 06, 2017 01:49 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Erika Enriquez Dec 06, 2017 12:52 PM 
Says he is receiving an error code telling him 
his profile is untrusted. I think he needs to be 
re-added.
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