Service Request Ticket - # 65874

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2017 01:51 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170395[Edit Inv] (opens in a new window) Bldg/Room BELL 331
Service Tag 8LGR0M2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 8LGR0M2 Location Smart Classroom Instructor's Station

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:17:DF:89

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 13, 2018 09:42 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 13, 2018 09:42 AM 
3/28 and 3/29 the computers have been setup.  We 
ran a local GPO to enforce the background.  We were 
able to get a network GPO to add the printer.
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Megan Thibeault Mar 21, 2018 12:14 PM 
Task reassigned to John Rushing.
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Tricia Flaherty Feb 15, 2018 05:19 PM 
****This is an outgoing email****
Hi Tricia,

I need some additional information regarding service 
request #65874

Description: NEW EQUIP SETUP: Deliver lab stations to Mod 
104 W#20170395[Edit Inv] -W#20170449[Edit Inv] (26 computers&26 
monitors) (Ord#10160)
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Tricia Flaherty Dec 06, 2017 03:27 PM 
the mice, keyboards, power cables and USB headsets are in 
boxes next to the computer stack by inventory desk marked 
as MOD 104 LAB
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Tricia Flaherty Dec 06, 2017 03:19 PM 
the instructor station is in inventory as W#20170395[Edit Inv] and 
monitorW#20170424[Edit Inv] which replaces iMac at Instructor 
station.
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Emily Griner Dec 06, 2017 01:53 PM 
25 lab stations and 1 instructor station. Headsets placed 
with computers on inventory desk.
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Emily Griner Dec 06, 2017 01:51 PM 
NEW EQUIP SETUP: Deliver lab stations to Mod 104 W#20170395[Edit Inv] -W#20170449[Edit Inv]. 26 computers and 26 
monitors. Computers placed by inventory desk, monitors placed on the ground in the hallway.
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