Service Request Ticket - # 65877

Service Request Information

CONTACT Name ONeill, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2017 03:27 PM
Department Library & Media Services Phone 88818
Location Email oneills@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090180[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. n/CN0D308J728729780NFI Location PDR
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Dec 08, 2017 02:14 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Dec 06, 2017 03:29 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Dec 06, 2017 03:27 PM 
Hello. We've got a problem with computer 20090180[Edit Inv]
in Hamersly Library's DMC (NE corner of the 2nd
floor). Adobe Acrobat is requiring a sign in to
open (even from the desktop) and we have no idea
what that would be. Acrobat appears fine on the
the two nearest PCs.
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