Service Request Ticket - # 65878

Service Request Information

CONTACT Name Guy, Sybille   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2017 05:24 PM
Department The Research Institute Phone 88560
Location Email guys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160747[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2KHBYF2 Description Dell Latitude E5470, i7-6600U, 2.6GHz
Serial No. 2KHBYF2 Location PDR

CPU Intel Core i7-6820HQ 6thGEN(Quad Core, 2.7GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER FROM W#20130445 Adobe Acrobat XI Pro(v.11) from P0093203, ASEBA - Child behavior checklist #620E - AGES l½-5 ASEBA- PC MODULE from VISA2016005674 ORDER9404 SEPT2016; VISA2018008604 expires 1-31-2020-SPSS Statistics Premium Faculty Pack from P01059751 til 12-31-2018( SPSS Statisticsv25, Amosv25 in,SamplePowerv3: see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack; IBM SPSS Modeler PersonalAuthUser Term license 11-30-16 to 11-29-2017 from P0102937 DEC2016 (9585)

Wired NIC D4:81:D7:95:52:C3


Wireless NIC A8:6B:AD:29:F7:2D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Dec 08, 2017 11:43 AM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Dec 08, 2017 11:43 AM 
It's lit
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Bradley Karkanen Dec 08, 2017 10:06 AM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Dec 07, 2017 11:06 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Dec 07, 2017 11:06 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Dec 07, 2017 10:34 AM 
Task reassigned to Yumin Chen.
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Shina Oladiti Dec 07, 2017 08:56 AM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Dec 07, 2017 08:56 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Dec 07, 2017 08:53 AM 
****This is an email****
Good morning,
I am not on campus today. Would tomorrow, Friday,
around 11, work for you?
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Shina Oladiti Dec 07, 2017 08:46 AM 
****This is an outgoing email****
Hi Sybille,

We were just following up with you regarding a
service request that we have for you.  (#65878)

Description: Installs new auth codes for SPSS
Statistics Premium Faculty Pack (RENEWALorder#10233)

We are checking to know what time/date would be
convenient for you to have us come in to install
the software with the new license.

 

Thanks,
Adeshina Oladiti
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Shina Oladiti Dec 07, 2017 08:44 AM 
Left VM.
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Shina Oladiti Dec 07, 2017 08:05 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Dec 06, 2017 05:24 PM 
Needs new Authcodes for her term license which
expired already(11-30-2017). INCLUDES: Statistics
Premium v25, Amos V 25(win32 only), Visualization
Designer V1.0.3(win32 only), & SamplePower V
3(win32 only); 
Last year she did not have us install Visual Designer(see SR62107)
The auth codes for Ver. 24 or ver25 can be found in serialandpurchaseinfo text file at
T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack under P0105975
and installer for version 25 of Amos and Statistics  if she wants to upgrade are in here:
T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack\SPSSPremFACPACKv25
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