Service Request Ticket - # 65879

Service Request Information

CONTACT Name Fewx, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2017 05:40 PM
Department The Research Institute Phone 88615
Location Email fewxa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140285[Edit Inv] (opens in a new window) Bldg/Room BELL 313
Service Tag 76LJJ12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. 76ljj12 Location Division laptop- W20140369 was lost

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0095315;software from desktopW#20100691 SQL comparison Bundle from VISA2009000922 moved from W#20041040, Snagit WIN v11.0 from VISA2012003085; Microsoft SQL Server 2014 Developer Edition from P0095541; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop NOV2016; TRANSFERRED SPSS Statistics Standard Authorized User PERPETUAL LICENSE P0103667 from Brian Johnson to Andrea Fewx DEC2017 see T:\Spss\SPSS2x_TRI_PERPETUAL RENEWALS;

Wired NIC EC:F4:BB:65:31:39


Wireless NIC 80:00:0B:23:8B:15


Bluetooth NIC 80:00:0B:23:8B:19

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Dec 11, 2017 08:56 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Dec 11, 2017 08:56 AM 
She's good to go!
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Shina Oladiti Dec 11, 2017 08:04 AM 
Task reassigned to Giovanni Salazar.
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Shina Oladiti Dec 11, 2017 08:03 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Dec 07, 2017 10:34 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Dec 07, 2017 10:33 AM 
She would be back to office on Monday and she is
available any time after 8:30 any day of the week
would work.
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Shina Oladiti Dec 07, 2017 08:49 AM 
****This is an outgoing email****
Hi Andrea,

We were just following up with you regarding a
service request that we have for you.  (#65879)

Description: Install SPSS Statistics Standard Auth
User Perpetual license for Andrea on Latitude
E6440 laptop[TRANSFER]

We would like to know when its convenient for you
to have us come in for the installation.

Thanks,
Adeshina Oladiti
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Public
Shina Oladiti Dec 07, 2017 08:48 AM 
Left VM.
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Shina Oladiti Dec 07, 2017 08:03 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Dec 06, 2017 05:40 PM 
this is a request to transfer software that is licensed to a named user and perpetual(NOT 
TERM) from Brian Johnson(retired) to Andrea Fewx in TRI 
TRANSFER SPSS Statistics Standard Authorized User PERPETUAL LICENSE P0103667
see T:\Spss\SPSS2x_TRI_PERPETUAL RENEWALS;
it can be installed as version 24 or 25  for Andrea Fewx depending on end user preference 
but there are different Auth codes depending on the version in the SerialandPurchasInfo 
text file. Iinstallers for both version are in this directory as well:
T:\Spss\SPSS2x_TRI_PERPETUAL RENEWALS\SPSS24StatisticsSTD-AuthUser
or T:\Spss\SPSS2x_TRI_PERPETUAL RENEWALS\SPSS25StatisticsSTD-AuthUser
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