Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Dec 12, 2017 01:02 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160363 (opens in a new window)	Bldg/Room	ITC 009
	Service Tag		Description	Xerox Phaser 3260DNI Wireless Mono Laser Printer
	Serial No.	K8A241269	Location	PDR
	Model	3260/DNI	Hostname	hungry.wou.edu
	Notes	p to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; SETUP as USB Local	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:3A:DD:EB

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Dec 12, 2017 04:57 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Dec 12, 2017 04:57 PM	I called RSC and let them know that this is something the department has to buy. I would have given them the eConcierge option but it is a local machine.	Add Attachment
Megan Thibeault	Dec 12, 2017 04:14 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Brighton Bohnenkamp	Dec 12, 2017 01:02 PM	Contact Info: Residential Computing, rescomp@mail.wou.edu	Add Attachment Public
Brighton Bohnenkamp	Dec 12, 2017 01:02 PM	**This is an email** ello, We have a xerox 3260 W#20160363 that needs a new drum cartridge. We recieved an error message:	Add Attachment