Service Request Ticket - # 65949

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 13, 2017 12:30 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150573[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5V51JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5V51JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715; VSI_RecTrac client; KeyPro III (Morse Watchmans)

Wired NIC 18:66:DA:10:E8:9C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 14, 2017 10:38 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 14, 2017 10:38 AM 
downloaded firefox ESR 32 bit and it worked
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Gino Salazar Dec 14, 2017 10:20 AM 
Task reassigned to Peter Puettmann.
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Gino Salazar Dec 13, 2017 01:18 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Dec 13, 2017 12:30 PM 
Rip updated firefox and now can't get banner to 
work
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