Service Request Ticket - # 65965

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 13, 2017 01:01 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161092[Edit Inv] (opens in a new window) Bldg/Room MNB 116
Service Tag 238M2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 238M2H2 Location Math Dept laptop to repalce W#20120702

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER FROM W#20120702 DEC2017 SR65965--[Adobe Acrobat Pro v9 WIN P0067126, Geometer's Sketch 5 VISA2009001662, MathType 6.9 WIN VISA2012003420], WinEdt v8 VISA2013003812];

Wired NIC D4:81:D7:D6:68:BC


Wireless NIC 00:28:F8:FE:0A:88

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 02, 2018 12:40 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 02, 2018 12:40 PM 
Delivered.
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Shina Oladiti Jan 02, 2018 12:39 PM 
Software transferred.
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Shina Oladiti Jan 02, 2018 10:45 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jan 02, 2018 10:44 AM 
Additional software are installed.
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Shina Oladiti Jan 02, 2018 09:53 AM 
Picked up the old laptop.
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Shina Oladiti Dec 19, 2017 08:48 AM 
****This is an email****
Hi Adeshina,

I believe one of our professors currently has it.
 I will check in with him to see if he is
available to swap it out and get back to you.

Thank you,
Sharon
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Shina Oladiti Dec 19, 2017 08:48 AM 
I emailed Sharon to confirm software that needs to
be transfer.
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Tricia Flaherty Dec 13, 2017 01:36 PM 
there may be some software transfer from W#20120702[Edit Inv] to this new laptop but Sahron was not around for me to go over the 
older ttitles listed.  
**Adobe Acrobat Pro v9 WIN from P0067126,  Installer and license ifo for AcrobatPRo v9: T:\Adobe Acrobat\Acrobat 9 Pro
**Geometer's Sketch 5 from VISA2009001662, Installer and license info for Geometer Sketchpad: T:\Geometer's 
Sketchpad\Geometer's Sketchpad 5
**MathType 6.9 WIN from VISA2012003420],  Installer and license info at:
T:\DesignScience_MathType\MathTypev6.9ACAD_WIN
**WinEdt v8 from VISA2013003812  Installer and license info for WinEdt:
T:\winedt\WINEDT8.0  Installer and license info at:
T:\DesignScience_MathType\MathTypev6.9ACAD_WIN
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Emily Griner Dec 13, 2017 01:01 PM 
GFA SETUP: Dell Latitude W#20161092[Edit Inv] to replace 
W#20120702[Edit Inv] for Math Dept in MNB 116. Also getting Dell 
PowerBank in addition to laptop. Order placed on inventory 
shelf
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