Service Request Ticket - # 65969

Service Request Information

CONTACT Name Freedman, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 13, 2017 04:24 PM
Department The Research Institute Phone 89280
Location Email freedmanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140019[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 38RKH12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 38rkh12 Location PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094858; TRANSFERRED to W#20180303 on SR#69104 and deserialized on W#20140019-Adobe CC 201* serialized desktop install transferred from W#20100804(SR58179)

Wired NIC EC:F4:BB:54:FE:7A


Wireless NIC F8:16:54:0B:F6:08


Bluetooth NIC F8:16:54:0B:F6:0C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 14, 2017 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 14, 2017 10:49 AM 
Completed!
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Shina Oladiti Dec 14, 2017 10:38 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Dec 13, 2017 04:24 PM 
Cheri needs help with her malware, its saying it 
expires in a few days. She requested we call 
before coming.
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