Service Request Ticket - # 65970

Service Request Information

CONTACT Name Kennedy, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2017 08:38 AM
Department Facilities Services Phone 88239
Location Email lkenned@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140124[Edit Inv] (opens in a new window) Bldg/Room HL 224
Service Tag 9G5TS12 Description Dell Wyse P25 Zero Client with 32MB Flash/512MB
Serial No. 9G5TS12 Location HL224 Study Room

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CD:E6:BF

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 14, 2017 09:23 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 14, 2017 09:23 AM 
Gave her a wired keyboard and mice
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Shina Oladiti Dec 14, 2017 09:00 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Dec 14, 2017 08:38 AM 
She was having the same issue with her computer so 
she got a loaner while it was being re imaged but 
now she is having the same issue wit the loaner
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