Service Request Ticket - # 65973

Service Request Information

CONTACT Name Rosales, Kendall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2017 10:23 AM
Department Mathematics Phone 89708
Location Email rosalesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110896[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BYY4V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop MAY2017; TRANSFER to W#20180598 SR71239 FEB2019: MAthType v6.9 from VISA2013003743;

Wired NIC 18:03:73:26:1A:61

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 14, 2017 12:36 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 14, 2017 12:36 PM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Dec 14, 2017 12:36 PM 
Task reassigned to UCS Tech.
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Peter Puettmann Dec 14, 2017 12:36 PM 
turned out to be a much bigger problem with Canon
not contacting us when they put in a new printer.
I was able to get kendall what she needed,
shandelle is setting up the new Canon.
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Shina Oladiti Dec 14, 2017 11:15 AM 
Task reassigned to Peter Puettmann.
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Shina Oladiti Dec 14, 2017 10:59 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Dec 14, 2017 10:23 AM 
Kendall needs a driver installed on her computer
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