Service Request Ticket

Service Request Information

CONTACT	Name	Barry, Angie	Date	Dec 14, 2017 10:36 AM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160946 (opens in a new window)	Bldg/Room	PS Squad Room
	Service Tag	1573LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1573LH2	Location	Officer Station- East Wall
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER:
	Wired NIC	50:9A:4C:46:0A:B5

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jan 04, 2018 01:27 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 04, 2018 01:27 PM	delivered and updated inventory	Add Attachment
Shina Oladiti	Jan 04, 2018 11:12 AM	Task reassigned to Peter Puettmann.	Add Attachment
Shina Oladiti	Jan 02, 2018 08:01 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Dec 20, 2017 09:50 AM	**This is an email** Yep let’s plan on January 2nd	Add Attachment
Shina Oladiti	Dec 20, 2017 09:20 AM	Sent an email for availability	Add Attachment
Shina Oladiti	Dec 20, 2017 09:20 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Dec 20, 2017 09:20 AM	*************************** Update in AD ***************************	Add Attachment
Shina Oladiti	Dec 20, 2017 09:19 AM	Prepped and ready for delivery. It is back on the inventory counter.	Add Attachment
Shina Oladiti	Dec 14, 2017 11:41 AM	imaging in progress....	Add Attachment
Emily Griner	Dec 14, 2017 10:36 AM	GFA SETUP: Deliver Dell OptiPlex W#20160946 and monitor W#20161193 to Public Safety Squad Room. Will replace W#20130525 and monitor W#20091051. Placed on inventory counter.	Add Attachment