Service Request Ticket - # 65977

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2017 11:17 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130526[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WFBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; TRANSFER TO W#20160947 DEC2017 SR65971 [transfer from W#20090524- Adobe InDesign CS4 from P0074238,

Wired NIC F8:B1:56:C6:0D:AC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 14, 2017 12:18 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Dec 14, 2017 12:18 PM 
Done!
 Add Attachment
Shina Oladiti Dec 14, 2017 11:42 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Brighton Bohnenkamp Dec 14, 2017 11:17 AM 
****This is an email****
 have to have a computer reimaged and have lost 
the ability to get into Outlook. The computer 
is 20130526[Edit Inv]. Could you please send someone to 
install outlook? Thanks!
 Add Attachment