Service Request Ticket - # 65997

Service Request Information

CONTACT Name Groves, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2017 04:10 PM
Department University Computing Solutions Phone 88920
Location Email grovest@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110921[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BT05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:11:50

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 19, 2017 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 19, 2017 11:35 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Dec 19, 2017 11:29 AM 
debanned the HD and PDR-ing the computer
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Kyle Arthenayake Dec 15, 2017 04:10 PM 
Hello Megan,

I have had success with my Windows laptop doing
this and that, and no longer need a second desktop
at my desk. I’m leaving the old CPU on the large
UCS tech desk. 

Thank you

Tom
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