Service Request Ticket - # 66025

Service Request Ticket - # 66025

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Crossley, Roxanne	Date	Dec 18, 2017 02:08 PM
	Department	Student Health & Counseling Center	Phone	88840
	Location		Email	crossleyr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170385 (opens in a new window)	Bldg/Room	SHCC 206
	Service Tag	9G2T0M2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	9G2T0M2	Location	Roxanne Geoghegan, Mental Health Counselor
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:13:A6:BC

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Tracking

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Jan 10, 2018 09:37 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Bradley Karkanen	Jan 10, 2018 08:13 AM	Wrong SR ignore last update	Add Attachment
Bradley Karkanen	Jan 10, 2018 08:13 AM	*This is an email* Good morning, I'm here until 9:30 then back at 11:30 until 1:30 (I teach 2-4). Thanks Cornelia	Add Attachment
Megan Thibeault	Jan 10, 2018 07:42 AM	Task reassigned to Bradley Karkanen.	Add Attachment
Kyle Arthenayake	Jan 08, 2018 09:04 AM	Contact changed from Trisha Guy to Roxanne Crossley.	Add Attachment
Kyle Arthenayake	Jan 08, 2018 09:04 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Kyle Arthenayake	Jan 08, 2018 09:04 AM	Hi! This Wednesday the 10th from 8am-12 pm would be a great time for a set up. That or the following Wednesday the 17th from 8am-12 pm. I can look for some spare hours here or there if those dates/times do not work. Thank you! Sincerely,	Add Attachment
Gino Salazar	Jan 04, 2018 12:12 PM	Email sent for availability in the next 2 weeks.	Add Attachment
Shina Oladiti	Jan 02, 2018 08:25 AM	**This is an email** Well, campus is closed until January. The staff are gone and wouldn't be able to remove their files. They will all be back on January 8. These are counselors so we would have to work around their client schedules.	Add Attachment
Shina Oladiti	Dec 21, 2017 02:54 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Dec 21, 2017 02:53 PM	Sent email for availability.	Add Attachment
Shina Oladiti	Dec 21, 2017 02:37 PM	********************* Update in AD *********************	Add Attachment
Shina Oladiti	Dec 21, 2017 02:34 PM	Prepped and ready for delivery. It is back on the inventory counter.	Add Attachment
Shina Oladiti	Dec 20, 2017 10:33 AM	Imaging in progress......	Add Attachment
Emily Griner	Dec 18, 2017 02:08 PM	NEW EQUIP SETUP: Deliver Dell OptiPlex W#20170385 and monitor W#20170376 to SHCC 206. Placed on top of inventory counter. Trisha Guy is the contact. Computer for Roxanna Geoghegan in NEW SHCC 206	Add Attachment