Service Request Ticket - # 66026

Service Request Information

CONTACT Name Larson, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2017 02:18 PM
Department Graduate Studies Phone 88597
Location Email larsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150624[Edit Inv] (opens in a new window) Bldg/Room AD 107A
Service Tag Description Apple MacBook Air 13-inch #Z0TB
Serial No. C1MRV014H3QK Location Linda Stonecipher

CPU Intel Core i7(2.2GHz dual-core , 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2016 for MAC and above XXXX2015004715

Wireless NIC 98:01:A7:BF:61:DB


Bluetooth NIC 98:01:A7:BF:61:DC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Dec 18, 2017 04:52 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Dec 18, 2017 04:52 PM 
Updated all MS Office software.  She updated her OS 
and thought that may have fixed the issue but still 
wanted the Office updates.
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Megan Thibeault Dec 18, 2017 03:04 PM 
Task reassigned to John Rushing.
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Brighton Bohnenkamp Dec 18, 2017 02:18 PM 
Kristen's boss is having trouble with their 
laptop.It is running slow and freezing
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