Service Request Ticket - # 66052

Service Request Information

CONTACT Name Crockett, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2017 10:17 AM
Department Bookstore Phone 88661
Location Email crocketts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091106[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5BT3SL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5BT3SL1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:83:0E:C7

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 20, 2017 10:38 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 20, 2017 10:38 AM 
done
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Peter Puettmann Dec 20, 2017 10:21 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Dec 20, 2017 10:17 AM 
Needs help updating java. She is located in the 
bookstore
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