Service Request Ticket

Service Request Information

CONTACT	Name	Scott, Karen	Date	Dec 21, 2017 02:14 PM
	Department	Humanities Division	Phone	88906
	Location		Email	scottk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110951 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2BW05V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:26:11:7A

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jan 05, 2018 10:01 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 05, 2018 10:01 AM	all good and updated inventory	Add Attachment
Peter Puettmann	Jan 03, 2018 11:14 AM	finished moving, just sent email to karen asking her to check some W#'s	Add Attachment
Megan Thibeault	Jan 02, 2018 08:27 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Jan 02, 2018 08:27 AM	Pete, please work on this tomorrow	Add Attachment
Kyle Arthenayake	Dec 21, 2017 02:29 PM	table on white board with SR number	Add Attachment
Kyle Arthenayake	Dec 21, 2017 02:15 PM	table will be given	Add Attachment
Kyle Arthenayake	Dec 21, 2017 02:14 PM	Hello UCS, Some of the Humanities faculty have left WOU, and we’ve acquired a few new offices – and movement is happening!	Add Attachment