Service Request Ticket - # 66077

Service Request Information

CONTACT Name Burnham, Debby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2018 10:27 AM
Department Bookstore Phone 88641
Location Email burnhamd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091101[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5BV2SL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:83:0E:3C

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 03, 2018 11:37 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Jan 03, 2018 11:37 AM 
Self solved.
Add Attachment
Shina Oladiti Jan 03, 2018 10:13 AM 
Stopped by the bookstore but she wasn't available.
I was told she would be in by 11am.
 Add Attachment
Shina Oladiti Jan 02, 2018 12:34 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Natalie Plasker Jan 02, 2018 10:27 AM 
her email is telling her she is off line. She can 
see everything but when she goes to send an email 
it does not go through and says she is off line.
 Add Attachment