Service Request Ticket - # 66078

Service Request Information

CONTACT Name Ciancetta, Matthew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2018 10:31 AM
Department Natural Science Division Phone 88829
Location Email ciancetm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101388[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMGHTDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.12 (macOS Sierra) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), Microsoft Office for Mac 2011 license P0080905,Geometer's SketchPad v5 and TinkerPlot v2 VISA2010003590, Adobe Dreamweaver CS5.5 MAC P0080905, Acrobat Pro 10 for MAC P0080905 iWork'09(9.0.3) P0080901(bundled with laptop)80/20 share, MathType 6.7 MAC VISA2012003303, Camtasia for MAC v2.10.2 VISA20140600 MAY2015

Wired NIC C8:2A:14:2B:70:12


Wireless NIC E4:CE:8F:56:AD:48


Bluetooth NIC 04:0C:CE:24:04:A5

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 02, 2018 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 02, 2018 12:31 PM 
Conpleted!
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Shina Oladiti Jan 02, 2018 10:45 AM 
Task reassigned to Adeshina Oladiti.
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Natalie Plasker Jan 02, 2018 10:31 AM 
New copier, and needs driver installed
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