Service Request Ticket - # 66082

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2018 08:07 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110789[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Dual-core
Serial No. C17HK0XNDV13 Location PDR

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software MS Office 2011 std MAC from P0085346

Wired NIC 40:6C:8F:23:08:40


Wireless NIC 70:56:81:93:98:1B


Bluetooth NIC 70:56:81:93:98:1C

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 08, 2018 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 08, 2018 11:51 AM 
Both computer are done and handed over to Megan.
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Shina Oladiti Jan 08, 2018 11:50 AM 
Completed. It is on Megan desk.
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Shina Oladiti Jan 05, 2018 08:49 AM 
Working on the MacBook Pro
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Shina Oladiti Jan 05, 2018 08:48 AM 
W#20120203[Edit Inv] is prepped and ready for delivery. It
is on my desk.
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Shina Oladiti Jan 03, 2018 12:59 PM 
W#20120203[Edit Inv] is prepped, running an update presently.
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Shina Oladiti Jan 03, 2018 10:49 AM 
imaging in progress.....
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Shina Oladiti Jan 03, 2018 08:28 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Jan 03, 2018 08:09 AM 
Also W20120203
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Megan Thibeault Jan 03, 2018 08:07 AM 
please reimage laptop, its on my desk
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