Service Request Ticket - # 66091

Service Request Information

CONTACT Name Brown, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2018 01:31 PM
Department Human Resources Phone 88490
Location Email brownmi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150658[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RN6JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN6JB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2015004715; Transferred from W#20101459 DEC2016 Adobe Acrobat Pro XI(v.11) from P0093895 SR62194

Wired NIC 18:66:DA:14:1A:A3

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 04, 2018 02:34 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jan 04, 2018 02:34 PM 
Done!
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Shandelle Plasker Jan 04, 2018 02:32 PM 
We have moved Mike Brown over to his new desk.
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Kyle Arthenayake Jan 04, 2018 09:28 AM 
Status changed from (5) Completed to (2) Scheduled
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Kyle Arthenayake Jan 04, 2018 09:28 AM 
this afternoon can I please have 20150658[Edit Inv] PC (Mike
Brown) moved from ADM206 to ADM305? I had asked
for it as part of the ticket I submitted yesterday
of moving other computers but the desk setup was
not ready to receive my PC yesterday. It should be
ready by this afternoon to receive my PC.
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Shina Oladiti Jan 03, 2018 04:32 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jan 03, 2018 04:32 PM 
Completed!
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Shina Oladiti Jan 03, 2018 04:03 PM 
I have updated inventory.
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Shina Oladiti Jan 03, 2018 04:01 PM 
Disregard the memo below. 

Room 305E:
CPU: W#20130519[Edit Inv]
Monitors: W#20090619[Edit Inv] & W#20091397[Edit Inv]
are moved to AD 205B.
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Shina Oladiti Jan 03, 2018 03:58 PM 
Room 305E:
CPU: W#20130519[Edit Inv]
Monitors: W#20090613[Edit Inv] & W#20091379[Edit Inv]
are moved to AD 205B
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Shina Oladiti Jan 03, 2018 03:43 PM 
*************Equipment Move***************
Room 305E:
CPU: W#20130519
Monitors: W#20090619 & W#20091379
are moved to AD 205B.

Room 306A:
CPU: W#20130523
Monitors: W#20091399 & W#20130491
Printer: W#20160873
are moved to AD 205C.

We did not setup the above equipment, they are
placed on the carpet.

Bill's Office:
CPU: W#20150659
Monitors: W#20141053 & W#20120028
Printer: W#20100598
were moved to his new office AD 305E.

Heather's Office:
CPU: W#20140375
Monitors: W#20101490 & W#20111042
Printer: W#20170342
were moved to her new office AD 306A
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Shina Oladiti Jan 03, 2018 03:29 PM 
We have Bill's and Heather's equipment moved. Mike
is still waiting on telecom for port setup. He
said he would get in touch once he is ready for
his equipment to be moved.

We moved Bill's from AD 205B to AD 305E and
Heather from AD 205C to AD 306A. 

Also moved the equipment in AD 306A to AD 205C and
AD 305E to AD 205B - They are not assigned to
anyone.
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Megan Thibeault Jan 03, 2018 02:00 PM 
Please keep track of equipment so we can updated
inventory
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Megan Thibeault Jan 03, 2018 01:58 PM 
and Bradley
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Megan Thibeault Jan 03, 2018 01:48 PM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Jan 03, 2018 01:48 PM 
Can you and Pete work on this please :)
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Kyle Arthenayake Jan 03, 2018 01:31 PM 
Computers listed below will be needed to be moved
from ADM 206 to ADM 306

Mike: 20150658[Edit Inv]
Heather's: 20140375[Edit Inv]
Bill's: 20150659[Edit Inv]
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