Service Request Ticket - # 66102

Service Request Information

CONTACT Name Bradley, Brenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2018 01:06 PM
Department Mathematics Phone 88836
Location Email bradleybn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141244[Edit Inv] (opens in a new window) Bldg/Room WEL 130
Service Tag 32WHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 32WHV42 Location Mailroom - UCS imaging table

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Geometer's Sketchpad v5 from VISA2018008830 MAR2019 SR#71586 *can also be used on home station or laptop; Techsmith Camtasia 2019 Education v.19 single user license VISA2018009203 JUNE2019;

Wired NIC 98:90:96:D6:02:4E

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 05, 2018 10:31 AM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Jan 05, 2018 10:31 AM 
done
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Bradley Karkanen Jan 05, 2018 09:04 AM 
Task reassigned to Peter Puettmann.
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Shandelle Plasker Jan 05, 2018 08:03 AM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake Jan 04, 2018 01:06 PM 
I need to have a printer driver changed on my
office computer.  Would it be possible to arrange
that for tomorrow, Friday Jan. 5th?  If not, then
maybe early Monday, Jan. 8th?

Brenda
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