Service Request Ticket - # 66128

Service Request Information

CONTACT Name Crossley, Roxanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2018 08:55 AM
Department Student Health & Counseling Center Phone 88840
Location Email crossleyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091303[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 536ZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F5:86

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 08, 2018 12:32 PM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Jan 08, 2018 12:32 PM 
960 had a sd slot has H drive
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Megan Thibeault Jan 08, 2018 11:43 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 08, 2018 10:04 AM 
We need to move into the correct group
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Megan Thibeault Jan 08, 2018 10:04 AM 
I might of deleted it out of AD, re add to domain
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Kyle Arthenayake Jan 08, 2018 08:55 AM 
Someone has previously looked to find her H drive
and found it. She has turned it on this morning
and has similar issues
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