Service Request Ticket - # 66153

Service Request Information

CONTACT Name Arimoto, Miyuki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2018 04:34 PM
Department Social Science Phone 88317
Location Email arimotom@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161070[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02TV4NCJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC 98:10:E8:F3:72:DB


Wireless NIC 98:9E:63:3A:B5:D6


Bluetooth NIC 98:9E:63:3A:B5:D7

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 10, 2018 05:00 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 10, 2018 05:00 PM 
completed! downloaded WOUVDI on her laptop and
setup it up for her. I have her logged in and make
sure she could print.
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Shina Oladiti Jan 09, 2018 09:05 AM 
Done!
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Megan Thibeault Jan 09, 2018 08:45 AM 
if the laptop is a personal laptop it cannot be
hooked up to the printer. She can use VDI to print
from her personal if it is really needed
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Shina Oladiti Jan 08, 2018 04:37 PM 
Task reassigned to Adeshina Oladiti.
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Erika Enriquez Jan 08, 2018 04:34 PM 
We tried putting in password, but I think she was 
typing it wrong.
Not able to connect to the internet, and she 
needs printer added to her laptop too.
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