Service Request Ticket - # 66159

Service Request Information

CONTACT Name Silva, Jaime   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2018 08:17 AM
Department Student Health & Counseling Center Phone 88396
Location Email silvaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20170384[Edit Inv] (opens in a new window) Bldg/Room SHCC 201
Service Tag J1DR9J2 Description Dell 2418D 23.8inch QHD 16:9 IPS Monitor#P2418D
Serial No. J1DR9J2 Location Beth Scroggins, SHCC Director, 2nd mon
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 09, 2018 08:49 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 09, 2018 08:49 AM 
went there and reset the monitor. worked fine
immediately but ran test videos anyway and
couldn't get it to happen again.
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Megan Thibeault Jan 09, 2018 08:18 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Jan 09, 2018 08:17 AM 
Jaime just got a new monitor an is having issues 
with it flickering and showing colored lines
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