Service Request Ticket - # 66160

Service Request Ticket - # 66160

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Service Request Information

CONTACT	Name	Brown, Michael	Date	Jan 09, 2018 08:30 AM
	Department	Human Resources	Phone	88490
	Location		Email	brownmi@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090931 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	hvl0rl1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows XP Pro	Software	MS Office Pro Plus 2007 license from P0074772
	Wired NIC	00:26:B9:8E:6A:A1

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Tracking

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Jan 17, 2018 08:27 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Bradley Karkanen	Jan 17, 2018 08:26 AM	Everything is setup. I explained to him that it can't be on the network since it is Windows XP.	Add Attachment
Megan Thibeault	Jan 17, 2018 07:37 AM	Please double check W# of cpu	Add Attachment
Megan Thibeault	Jan 17, 2018 07:37 AM	Task reassigned to Bradley Karkanen.	Add Attachment
Megan Thibeault	Jan 17, 2018 07:37 AM	Please do this first thing	Add Attachment
Erika Enriquez	Jan 16, 2018 04:01 PM	Task reassigned to UCS Tech.	Add Attachment
Erika Enriquez	Jan 16, 2018 04:01 PM	Task reassigned to UCS Tech.	Add Attachment
Erika Enriquez	Jan 16, 2018 04:01 PM	**This is an email** I need the computer 20090930 set up with its monitor, internet, and ID card printer/camera, the workstation had to be unplugged and moved to a different table when furniture was moved.	Add Attachment
Yumin Chen	Jan 09, 2018 12:50 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yumin Chen	Jan 09, 2018 12:49 PM	Inventory Updated.	Add Attachment
Yumin Chen	Jan 09, 2018 12:47 PM	Computer W# 20090931 ID Printer W# 20140335 Camera W# 20160527 The WOU number provided below is wrong.	Add Attachment
Yumin Chen	Jan 09, 2018 11:56 AM	Moved	Add Attachment
Yumin Chen	Jan 09, 2018 10:39 AM	Task reassigned to Yumin Chen.	Add Attachment
Brighton Bohnenkamp	Jan 09, 2018 08:30 AM	**This is an email** We need the computer 20090930 and the ID card printer and Camera moved up to ADM305	Add Attachment