Service Request Ticket

Service Request Information

CONTACT	Name	Boyson, Tracy	Date	Jan 09, 2018 09:59 AM
	Department	Behavioral Sciences Division	Phone	8987
	Location		Email	boysont@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090351 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	SQP91903S0TG	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844
	Wired NIC	00:25:4B:AF:90:E2
	Wireless NIC	00:24:36:B5:40:D5
	Bluetooth NIC	00:25:00:CB:33:94

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jan 09, 2018 10:25 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 09, 2018 10:24 AM	re-added it to the domain and now its all good.	Add Attachment
Yumin Chen	Jan 09, 2018 10:23 AM	Task reassigned to Peter Puettmann.	Add Attachment
Yumin Chen	Jan 09, 2018 10:08 AM	Task reassigned to Yumin Chen.	Add Attachment
Brighton Bohnenkamp	Jan 09, 2018 09:59 AM	ITC 302 d	Add Attachment
Brighton Bohnenkamp	Jan 09, 2018 09:59 AM	Can't log on and no internet	Add Attachment