Service Request Ticket

Service Request Information

CONTACT	Name	Flaherty, Tricia	Date	Jan 11, 2018 11:31 AM
	Department	University Computing Solutions	Phone	88904
	Location		Email	flahert@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170499 (opens in a new window)	Bldg/Room	SSC 115
	Service Tag		Description	Xerox VersaLink C400/DNM Color Laser Printer
	Serial No.	S7HB470810	Location	TRIO student computer lab
	Model	C400/DNM	Hostname	lab-sac/lab-saccolor
	Notes	Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(PAGEPACK); NETWORKED IP ADDRESS:140.211.64.6	Ink/Toner Refill
	Wired NIC	9C:93:4E:65:6A:E7

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Feb 12, 2018 10:47 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shandelle Plasker	Feb 12, 2018 10:47 AM	This has been setup and delivered.	Add Attachment
Megan Thibeault	Jan 30, 2018 08:07 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Megan Thibeault	Jan 30, 2018 08:07 AM	This will get setup Friday, Feb 9th	Add Attachment
Emily Griner	Jan 11, 2018 11:31 AM	NEW EQUIP SETUP: NETWORKED PRINTER. Deliver Xerox VersaLink Laser Printer W#20170499 STUDENT LAB PAGEPACK SAC 102 for new lab space. Estimated setup for the beginning of February. Printer placed on inventory counter.	Add Attachment