Service Request Ticket - # 66222

Service Request Information

CONTACT Name Hutchings, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2018 02:57 PM
Department Creative Arts/Art Phone 89209
Location Email hutchingst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130103[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. 25L60Q1DNMM Location PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EA:51:8B


Wireless NIC 8C:2D:AA:5B:F7:E1


Bluetooth NIC 8C:2D:AA:5B:F7:E2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 12, 2018 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 12, 2018 09:33 AM 
I went over and checked it seems to be working fine. I ran a 
Safari update on it. If it keeps having issues we can reimage 
it.
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Gino Salazar Jan 11, 2018 04:32 PM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Jan 11, 2018 03:18 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Jan 11, 2018 02:57 PM 
****This is an email****
Hi there,

The IMac 20130103[Edit Inv] is way, way slow.  Long spinning
beach balls for no good reason, double clicking on
stuff doesn't work.  

Can you take a look?

Tim Hutchings
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