Service Request Ticket - # 66251

Service Request Information

CONTACT Name Gong, Xiaopeng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2018 02:25 PM
Department Education & Leadership Phone 89251
Location Email gongx@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131106[Edit Inv] (opens in a new window) Bldg/Room RWEC 226
Service Tag 2YDBF12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 2ydbf12 Location Sunny(Xiaopeng) Gong, MIA 7/25

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094370, BASE SAS for WIN v.9.4 workstation from P0094339, HLM for Windows, single user ver.7 from VISA2014004155, MPlus Base single user v7.2 from VISA2014004154, Remark Office OMR 2014 from VISA2014004159, Snagit Acad. Electronic Ver.WIN 12.2.2/MAC 3.2.3 from VISA2014004274, loaded on PERSONAL MAC laptop-Telestream ScreenFlow v5.0 from VISA2014004275; SPSS and Amos from Student Tech Campsu license(renews yearly in July)

Wired NIC EC:F4:BB:3C:0D:39


Wireless NIC 80:86:F2:92:C0:B6


Bluetooth NIC 80:86:F2:92:C0:BA

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 18, 2018 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jan 18, 2018 01:43 PM 
It's been renewed!
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Gino Salazar Jan 18, 2018 12:03 PM 
Sorry just realized I put that in the wrong SR, disregard that last 
memo.
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Gino Salazar Jan 17, 2018 10:59 AM 
Had to bring back iMac w20121230, hard drive was messed, giving 
them loaner iMac w20121222
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Megan Thibeault Jan 17, 2018 07:40 AM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Jan 16, 2018 02:26 PM 
please update inventory with her correct building
and room number
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Megan Thibeault Jan 16, 2018 02:25 PM 
spss renewal

until 3:30pm

Thursday 10-11/1-4
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