Service Request Ticket - # 66257

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2018 04:39 PM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150069[Edit Inv] (opens in a new window) Bldg/Room CH 104
Service Tag Description Apple mac mini #Z0R7
Serial No. C07Q70CMG1J1 Location Smart Classroom Instructor's Station

CPU Intel Core i7(3.0GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software Office for MAC from VISA2015004715

Wired NIC 38:C9:86:00:5B:AA


Wireless NIC AC:29:3A:EB:FB:16


Bluetooth NIC AC:29:3A:EB:FB:17

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 29, 2018 01:00 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 20, 2018 09:34 AM 
Yeah, i did. I need to check upgrade the OS up on
each version.
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Megan Thibeault Feb 20, 2018 08:32 AM 
Update? Have you taked to John about this?
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Shina Oladiti Jan 17, 2018 04:30 PM 
I try to installs OS 10.13 but it won't for some
reason.
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Shina Oladiti Jan 17, 2018 04:30 PM 
I added it to Jamf, and that's working fine now.
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Megan Thibeault Jan 17, 2018 07:39 AM 
Task reassigned to Adeshina Oladiti.
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Bradley Karkanen Jan 16, 2018 04:41 PM 
Free all day 1/17
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Bradley Karkanen Jan 16, 2018 04:39 PM 
Due to the Meltdown and Spectre vulnerabilities Campbell 
Hall 104 needs to be upgraded to Mac OS 10.13.  Please do 
this ASAP
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