Service Request Ticket - # 66267

Service Request Information

CONTACT Name Kelly, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2018 12:19 PM
Department Health & Exercise Science Phone 88256
Location Email kellyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141105[Edit Inv] (opens in a new window) Bldg/Room HWC 303
Service Tag 4SZNV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4SZNV42 Location Exercise Science Lab station # (replaces W#2010*)

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:85:1B

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 17, 2018 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 17, 2018 01:43 PM 
Done!
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Shina Oladiti Jan 17, 2018 01:28 PM 
Task reassigned to Adeshina Oladiti.
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Erika Enriquez Jan 17, 2018 01:17 PM 
if not there still update
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Erika Enriquez Jan 17, 2018 12:19 PM 
He needs a driver updated on this specific 
computer. This is in a lab but he only needs the 
driver installed on that single computer.
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