Service Request Ticket - # 66292

Service Request Information

CONTACT Name Rezell, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2018 10:41 AM
Department University Computing Solutions Phone 88975
Location Email rezelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091244[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro, Two Quad-Core Intel Xeon #Z0G1
Serial No. H00213A320H Location PDR

CPU Two 2.26GHz Quad-Core Intel Xeon


OS Unknown Software MS Office 2008 from P0075227, Apple Final Cut Studio Acad from P0075224, Adobe CS5 Production Prem MAC from P0076330, Adobe CS6 Master Coll. for MAC from P0088808; Apple Final Cut Pro X VISA2013003966, Sony - 1x Content Browser (Download) from VISA2013003972, Apple Compressor v4.1.3 from VISA 2014004307; AdobeCC2015 transferred from W#20120647 FEB2016

Wired NIC 00:25:00:F4:E9:B1


Wired NIC E8:06:88:CA:08:E1


Bluetooth NIC 7C:6D:62:9B:A9:05

TECHS Submitted by Peter Puettmann Contact ppuett16@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Feb 27, 2018 04:24 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 30, 2018 02:03 PM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Bradley Karkanen Jan 19, 2018 11:20 AM 
Contact changed from Arne Ferguson to Deborah Rezell.
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Yumin Chen Jan 19, 2018 11:17 AM 
Task reassigned to Bradley Karkanen.
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Yumin Chen Jan 18, 2018 11:38 AM 
****This is an outgoing email****
Hi Arne,

  My name is Yumin from UCS, we need to upgrading 
two GA student station in HW215 for security 
purpose. What time is good for us to come to do 
that? 

Computer Number:
W#20100076[Edit Inv]
W#20091244[Edit Inv]

Description: MAC UPDATE for GA Student Station in 
HW125 

Thanks!
Yumin
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Yumin Chen Jan 18, 2018 11:30 AM 
Task reassigned to Yumin Chen.
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Peter Puettmann Jan 18, 2018 10:45 AM 
Contact changed from Rip  Horsey to Arne Ferguson.
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Peter Puettmann Jan 18, 2018 10:41 AM 
W#20091244[Edit Inv] running 10.10.5 
located in HW125
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