Status changed from (7) Waiting for Contact to (5) Completed

****This is an outgoing email****
Hi Arne,

I need some additional information regarding
service request #66294

Description: MAC UPDATE for GA Student Station in
HW125

I was wondering if you still have this machine in
your department. We are trying to take inventory
on some of the computers to know where they are.

Thank you as i await to read back from you.


Regards,

Shina UCS

Task reassigned to Shina Oladiti.

****This is an outgoing email****
Hi Arne,

I need some additional information regarding
service request #66294

Description: MAC UPDATE for GA Student Station in
HW125

We are needing to update your Mac machine due 
to a security flaw. Please let us know of a time
you are available for us to do this.


Thank you,
Erika

****This is an email****
Hello,

We are needing to update your Mac machine due 
to a security flaw. Your machine needs to be 
running OS X 10.11 or higher. I have uploaded a 
calendar in order for you to schedule a time 
for us to do this for you. Please put as much 
availability as possible. We will get back to 
you with a schedule confirmation. Please reply 
all if you have any questions.

Here is the link where you can sign up.

https://doodle.com/poll/grw8inrw6uiq28sy

Also, Please do not forget to back up your 
machine to your H drive prior to our arrival.

Thank you,
Shandelle Pepper

****This is an outgoing email****
Hi Arne,

I need some additional information regarding 
service request #66294

Description: MAC UPDATE for GA Student Station in 
HW125

We are needing to update mac machines due to a 
security flaw. Your machine needs to be running 
OS X 10.11 or higher. I have uploaded a calendar 
in order for you to schedule a time for us to do 
this for you. Please reply all if you have any 
questions.

Here is the link where you can sign up. 

https://doodle.com/poll/sd4h7n5hg6vxfrec

Thanks!
Yumin

Task reassigned to Yumin Chen.