Service Request Ticket

Service Request Information

CONTACT	Name	Jennings, Ryan	Date	Jan 18, 2018 11:07 AM
	Department	University Computing Solutions	Phone	14018
	Location		Email	jenningsr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

A/V equipment	Edit WOU #	20170522 (opens in a new window)	Bldg/Room	HL 119
	Service Tag		Description	AXIS 2MP Network Mini Dome Camera #M3045-V
	Serial No.	ACCC8E93BA28	Location	The Press front counter

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Mar 13, 2019 07:50 AM	Status changed from (4) On Hold to (5) Completed	Add Attachment
John Rushing	Nov 21, 2018 08:10 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
John Rushing	Nov 20, 2018 08:05 AM	Waiting for new hardware to be installed by the Systems team.	Add Attachment
John Rushing	Sep 28, 2018 09:39 AM	Status changed from (4) On Hold to (1) Pending	Add Attachment
John Rushing	Sep 28, 2018 09:39 AM	Installed DSControlPoint in WUC 206.	Add Attachment
John Rushing	Jul 03, 2018 10:59 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
John Rushing	Apr 13, 2018 09:43 AM	All cameras have been installed. Need to install DS ControlPoint on computers for Albert.	Add Attachment
John Rushing	Feb 12, 2018 11:46 AM	Allegro1, Allegro2, Press1, Press3 have all been installed.	Add Attachment
John Rushing	Jan 23, 2018 11:32 AM	All cameras have been setup and are ready for installation.	Add Attachment
Emily Griner	Jan 18, 2018 11:07 AM	NEW EQUIP SETUP: Deliver 5 AXIS Mini Camera W#20170518- W#20170522 to Valsetz various locations in Dining Services. Contact is Ryan Jennings. Please update final camera locations in INVENTORY once installed. Cameras placed on inventory shelf.	Add Attachment