Computer was already updated to 10.13.3

Can you please update Philips Machine at 9 AM 
today.

Update?

Status changed from (7) Waiting for Contact to (2) Scheduled

****This is an email****
Hi Philip,

Let's do 9 AM on April 24th. Please remember to 
back up your machine just to be safe.


Thank you,
Shandelle Pepper

****This is an email****
Hello,

This is a reminder that we need you to take a 
moment to fill out the MAC Update Doodle 
Scheduling form.

We are needing to update your Mac machine due 
to a security flaw. Your machine needs to be 
running OS X 10.11 or higher. The update can 
take one to two hours depending on what OS X 
you are running. I have uploaded a calendar in 
order for you to schedule a time for us to do 
this for you. Please put as much availability 
as possible. We will get back to you with a 
schedule confirmation. Please reply all if you 
have any questions.

Scheduling form: 
https://doodle.com/poll/grw8inrw6uiq28sy

Reminder: Please back up your Mac machine to 
the H drive prior to the tech's arrival once we 
have scheduled with you.

Thank you,
Shandelle Pepper

****This is an email****
Hello,

We are needing to update your Mac machine due 
to a security flaw. Your machine needs to be 
running OS X 10.11 or higher. I have uploaded a 
calendar in order for you to schedule a time 
for us to do this for you. Please put as much 
availability as possible. We will get back to 
you with a schedule confirmation. Please reply 
all if you have any questions.

Here is the link where you can sign up.

https://doodle.com/poll/grw8inrw6uiq28sy

Also, Please do not forget to back up your 
machine to your H drive prior to our arrival.

Thank you,
Shandelle Pepper

****This is an outgoing email****
Hi Philip,

I need some additional information regarding
service request #66309

Description: MAC Update for Phillip Wade
 

We are needing to update mac machines due to a 
security flaw. Your machine needs to be running 
OS X 10.11 or higher. I have uploaded a calendar 
in order for you to schedule a time for us to do 
this for you. Please reply all if you have any 
questions.

Here is the link where you can sign up. 

https://doodle.com/poll/sd4h7n5hg6vxfrec

Thank you,

Adeshina