Service Request Ticket - # 66312

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2018 10:34 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101406[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMHPRDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), Microsoft Office for Mac 2011 license from P0081051, Telestream Screenflow 3 for MAC from VISA2011002957

Wired NIC C8:2A:14:2A:94:1E


Wireless NIC E4:CE:8F:56:AC:BE


Bluetooth NIC 04:0C:CE:22:AC:DC

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 26, 2018 10:54 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 22, 2018 04:38 PM 
Talked with her about getting it upgraded. She said it's 
going away soon. I had her download 10.11.
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Bradley Karkanen Jan 19, 2018 10:34 AM 
SCCM shows 10.9.5 not in Jamf
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