Service Request Ticket - # 66315

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2018 10:47 AM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110027[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description iMac, 27 inch, Intel Core i5(2.7GHz Quad-Core)
Serial No. SD25G60W5DHJV Location Going to PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software Microsoft Office 2011 Std for MAC from P0081747, Adobe CS6 Design &Web Prem from P0090572

Wired NIC C8:2A:14:48:F5:62


Wireless NIC E4:CE:8F:5B:2A:36


Bluetooth NIC 04:0C:CE:E9:1E:3D

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Nov 28, 2018 12:59 PM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Nov 28, 2018 12:59 PM 
Gino delivered, SR70112 has the rest of the 
information
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Robbie Downin Nov 01, 2018 12:45 PM 
Brought this back for SR#70112, reimaging
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Robbie Downin Nov 01, 2018 12:44 PM 
Task reassigned to Robbie Downin.
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Bradley Karkanen Mar 15, 2018 02:54 PM 
Status changed from (1) Pending to (4) On Hold
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Bradley Karkanen Jan 30, 2018 02:03 PM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Bradley Karkanen Jan 19, 2018 10:47 AM 
Jamf shows 10.9.5
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