Service Request Ticket - # 66336

Service Request Information

CONTACT Name Dechatelet, Ted   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2018 11:40 AM
Department Creative Arts Phone 88879
Location Email dechatet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130557[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334DDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:80:A2


Wireless NIC 60:03:08:EB:DB:8A


Bluetooth NIC 60:03:08:EB:DB:8B

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Feb 16, 2018 08:24 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 16, 2018 08:23 AM 
Task reassigned to Bradley Karkanen.
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Shandelle Plasker Feb 15, 2018 05:07 PM 
****This is an email****
Hi Ted,

I sent you a Mac update email. I did not 
realize you were in process of getting a new 
Mac.


You can disregard my email since we will be 
taking your older Mac once we set up your new 
one.

Thank you,
Shandelle Pepper
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Tricia Flaherty Jan 19, 2018 12:09 PM 
see SR#66346
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Tricia Flaherty Jan 19, 2018 12:06 PM 
we will be doing GFA on this station
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Bradley Karkanen Jan 19, 2018 11:40 AM 
Not in Jamf. SCCM shows 10.9
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