Service Request Ticket - # 66351

Service Request Information

CONTACT Name Brown, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2018 03:21 PM
Department Mathematics Phone 88907
Location Email brownt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110162[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 34RJZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34RJZQ1 Location was Timothy Brown. GOING TO PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:97:B2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty May 29, 2020 01:01 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Feb 16, 2018 10:09 AM 
Task reassigned to Tricia Flaherty.
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Shina Oladiti Feb 16, 2018 10:09 AM 
Waiting on GFA replacement for Timothy. I have
currently assigned a loaner to him.
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Megan Thibeault Jan 29, 2018 11:10 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Jan 29, 2018 11:10 AM 
Updated Portal app
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Shina Oladiti Jan 29, 2018 11:09 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 29, 2018 11:08 AM 
Sent Tricia an email for GFA replacement
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Shina Oladiti Jan 24, 2018 02:28 PM 
Assigned: W#20130122[Edit Inv]
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Shina Oladiti Jan 22, 2018 04:19 PM 
We might have to give him loaner.
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Kyle Arthenayake Jan 19, 2018 03:21 PM 
I would like to schedule an appointment for Friday
(1/19) anytime between 2:30 and 3:30, if possible.
 Thank you!
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