Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Megan	Date	Jan 22, 2018 08:36 AM
	Department	University Computing Solutions	Phone	88624
	Location		Email	eichlerm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130057 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL136076	Location	PDR
	Model	ColorQube 8870	Hostname	wuclab2.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.26 Metered Code: 0606	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:2D:57:DB

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Jan 29, 2018 02:42 PM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Megan Thibeault	Jan 29, 2018 02:42 PM	W20140005 is back at the staff standup station cubby	Add Attachment
Megan Thibeault	Jan 29, 2018 02:06 PM	Task reassigned to Megan Eichler.	Add Attachment
Shandelle Plasker	Jan 22, 2018 02:17 PM	Putting in loaner with WOU#20140005.	Add Attachment
Megan Thibeault	Jan 22, 2018 08:49 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Megan Thibeault	Jan 22, 2018 08:48 AM	We should get a loaner in there until this one is fixed	Add Attachment
Megan Thibeault	Jan 22, 2018 08:48 AM	Xerox Ref #22187925 Ink#22187917 Yellow ink is all messed up	Add Attachment
Kyle Arthenayake	Jan 22, 2018 08:36 AM	Ink Jam. Printer is currently turned	Add Attachment